ALEETRIX service
AI Chatbots and Business Assistants
A useful assistant answers from approved information, knows when it cannot answer and gives visitors a clear route to a person. It should reduce response friction without pretending to replace human support.
Who it’s for
- Businesses receiving repeated questions
- Websites with complex services
- Teams that need better first-response coverage
What we build
- Website assistants
- Knowledge-based FAQ assistants
- Lead qualification conversations
- Escalation and handoff flows
Features
- Grounded responses
- Conversation guidance
- Lead capture
- Human handoff
- Clear limitations
Business use cases
- Explaining service differences
- Collecting an initial brief
- Directing visitors to pricing or contact
What you receive
- Conversation design
- Assistant interface
- Knowledge setup
- Escalation flow
- Launch testing
How it works
- Step 01
Define supported questions
- Step 02
Prepare approved knowledge
- Step 03
Design boundaries and escalation
- Step 04
Test answers against real scenarios
Questions about AI Chatbots
Can the chatbot use our own information?
Yes. It can be configured around approved business content and structured knowledge, subject to the selected technical approach.
Can it hand a conversation to a person?
Yes. We can design escalation to a contact form, WhatsApp or another supported channel.